10 dicas para tonar sua empresa de entrega mais conhecida e profissional
por
Gestor
Veja algumas dicas de como deixar sua empresa mais conhecida e profissional
Uniformes: Fazer uniformes com a marca da empresa é um fator muito usado pelas grandes empresas, pois com uniformes a credibilidade aumenta.
Letreiros na Central: Faça o letreiro na sua central, isso ajuda tornar sua empresa popular na cidade.
Ter uma página no Facebook: Esteja nas redes sociais, e divulgue em grupos da cidade sede de sua empresa de entrega rápida.
Paciência com clientes: Os serviços de entrega rápida são muitos estressantes, o mal atendimento pode dar uma visão negativa, procure atender o cliente com bom humor, independente de falhas cometidas pelo mesmo.
Honrar algum dano de objetos de clientes: Houve algum dano ao objeto do cliente? Procure a ressarcir o dano. Isso deixa sua empresa com uma visão de mais comprometimento.
Atendimento telefônico: Fale o Nome da sua Empresa, Bom dia, Boa tarde ou Boa noite, pergunte o nome do cliente, e sempre chame-o pelo nome.
E-mail: Mande e-mails para seus clientes de acordo com datas comemorativas.
Baús e adesivos: Compre baús das motos e dê um estilo padrão, tenha baús de acordo com a cor da sua marca, ou adesive-os com a logo da empresa.
Limpeza: Procure deixar as motos sempre limpas e com manutenção em dia, lembre-se os clientes também são pedestres e motoristas, e eles observam a sua empresa.
Invista em capacitação: Contrate motoboys com cursos de motofretistas, a nova lei está ai para ajudar, quem tem CNPJ da categoria pode fazer o curso grátis pelo SEST SENAT (serviço social do transporte).
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